Terms and Conditions

Effective Date: 1-1-2025

Welcome to Samaya Vacation Homes. By accessing or using our website and services, you agree to be bound by the following terms and conditions.

1. Booking & Payment

All bookings are subject to availability and confirmation.

Full payment (or specified deposit) must be made at the time of booking to secure the reservation.

We accept payments via credit card, bank transfer, or secure payment links.

2. Check-in & Check-out

Check-in time: 3:00 PM | Check-out time: 12:00 PM

Early check-in or late check-out is subject to availability and may incur additional charges.

Valid ID or passport is required at check-in.

3. Cancellation & Refund Policy

Cancellation terms vary depending on the rate plan chosen (e.g., flexible or non-refundable).

No refunds are provided for no-shows or early departures.

Refunds (if applicable) will be processed within 7–14 working days.

4. Guest Responsibilities

Guests must respect house rules, including noise limits, occupancy limits, and property cleanliness.

Any damage to property, furnishings, or missing items will be charged to the guest.

Illegal activities and parties are strictly prohibited.

5. Services & Amenities

Housekeeping is available upon request unless otherwise stated.

Amenities such as Wi-Fi, toiletries, and kitchen appliances are included but may vary by unit.

We strive to maintain all amenities, but temporary unavailability does not constitute grounds for refunds.

6. Liability

Samaya Vacation Homes is not liable for personal injury, loss, or damage to personal belongings during your stay.

Use of the property is at your own risk.

7. Privacy

We are committed to protecting your privacy. Information you provide will only be used for booking, communication, and customer service purposes.

For full details, see our [Privacy Policy].

8. Modifications

Samaya Vacation Homes reserves the right to modify or update these Terms and Conditions at any time. Continued use of the site implies acceptance of any changes.

9. Governing Law

These terms are governed by the laws of the United Arab Emirates.

Any disputes will be resolved through UAE legal jurisdiction.